Delivery locations and terms:
1. We can deliver anywhere in mainland Great Britain, Northern Ireland and abroad.
2. Do you ship internationally? Sure, we do. Please note that international orders take significantly longer for delivery and may be subject to import/value-added taxes that are beyond our control.
3. We will deliver the Product(s) to the delivery address you specify in your order. We will not deliver the Products to your delivery address unless there is someone present to accept and sign for them. If you have not received the Product(s) within the estimated delivery time specified in the Dispatch Confirmation you should contact us via our website or by email or by telephoning the Customer Call Centre (details are available here: Contact Us).
4. Delivery timescales in relation to pre-order items are estimated and may be subject to change as a result of manufacturing delays. Any delay to your delivery of pre-ordered products will be communicated to you in advance by Neuclo sales team.