Avoid buying counterfeit by always using our product authentication service to check  product prior to making a purchase. 

Submit product for verification

Some counterfeit and 3rd parties power adaptors and batteries may not be designed properly to work with our products and could result to safety issues. To ensure you receive genuine Neuclo products and accessories we recommend buying directly from our stores, from our authorised partners or using the form below to verify the authenticity of your product.

First Name:

Device Type:

Device Name/ Model:

Last Name:

Device IMEI:

Email Address: