Service & Repair
Whether your product is still under warranty or not, we can help.
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Quick repairs with guaranteed quality

Our product technicians repair products to the highest standards, they use original Neuclo parts and guarantee the work they carry out. Whether your product is still under warranty or not, we can help.

Find out if you need a repair

Many repair issues you may experience are software related and can be solved in a few simple steps.

Send in your Neuclo device

Describe the problem and send in your Neuclo™ device free of charge.

We’ll take care of it

The Neuclo™ device repair process is easy and convenient. Our expert technicians offer the best help available.

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uk address

Service & repair address

Neuclo Technology Ltd: 23-25 Friar Lane, Leicester LE1 5QQ, United Kingdom | Email: info@neuclo.com | Tel: 0333 012 4523

Manage your order

Track the progress of an order and view your order information.

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Servicing and repairs

Tell us the problem your device is having & send it off to repair.

send it off

Warranty

Register your product and find out what's covered and repair options.

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FAQs

After we receive your device we will send it back to you within 5 to 10 working days. In case you don´t want to pay for the repair we will send your device back to you for a cost. The cost includes examination fee, shipping and administration fee.

If your problem is covered by warranty, your repair is free of charge. If the problem is not covered by warranty or if your device is out of warranty, you will get a quote for the cost of repair.

To guarantee the highest levels of quality and performance, we only use genuine replacement parts and original production equipment in dismantling and reassembly of your Neuclo™ device.